Sales Operations Associate (B12)

Company: Moxa
Location: Fully Remote – Home Office
Employment Type: Full-time
Level: Entry Level / Fresh Graduate
Reports To: Country Manager / Direct Manager

About the Role

Moxa Saudi Arabia is looking for a detail-oriented, energetic, and highly organized Sales Operations Associate to support the smooth operation of its local business.

This is an entry-level opportunity open to fresh graduates who are looking to build their experience across sales operations, marketing, administration, HR coordination, and general business support.

The successful candidate will support day-to-day business activities while working closely with the Sales, Marketing, Human Resources, Finance, and Administration functions. The role will involve coordinating tasks, maintaining accurate records, supporting customers and channel partners, assisting with marketing activities, and facilitating communication between the Saudi Arabia office, regional teams, and Moxa headquarters.

The successful candidate should be comfortable handling multiple responsibilities, learning new processes, and completing tasks under the guidance and supervision of the direct manager and senior team members.

Key Objectives

• Support the Sales and Marketing teams in maintaining smooth and efficient daily operations.

• Maintain accurate sales, marketing, administrative, HR, and financial documentation.

• Support marketing campaigns, exhibitions, seminars, webinars, and channel activities.

• Provide administrative support for the Saudi Arabia business.

• Support recruitment, employee administration, expense processing, and coordination with external service providers.

• Maintain confidentiality of business, employee, candidate, customer, and partner information.

Key Responsibilities

1. Sales Operations & Customer Support

• Respond to general inquiries from customers, channel partners, websites, events, and inbound calls.

• Prepare regular sales reports and coordinate customer or distributor requests with relevant internal teams and headquarters.

• Support customer visits, partner meetings, account documentation, and business review preparation.

• Assist the Sales team with general sales administration and coordination.

2. Marketing & Lead Management

• Support the preparation and execution of seminars, exhibitions, webinars, customer events, and channel activities.

• Coordinate venues, suppliers, invitations, registrations, promotional materials, logistics, and post-event reporting.

• Track and distribute marketing leads and follow up with the Sales team on lead status.

• Support digital marketing, website content updates, and localization of approved marketing materials.

• Coordinate with regional and headquarters Marketing teams to ensure brand and communication alignment.

3. Office & Vendor Administration

• Support daily business and administrative operations and maintain an organized and professional working environment.

• Manage office supplies, equipment, courier services, meeting arrangements, travel logistics, and visitor support as required.

• Maintain office agreements, licenses, subscriptions, permits, vendor records, and administrative documents.

• Coordinate with landlords, service providers, government-related service providers, and other local vendors.

• Support vendor quotations, purchase requests, contract documentation, renewals, and service follow-up.

4. Human Resources Coordination

• Support recruitment activities, including candidate communication, interview scheduling, and document collection.

• Coordinate employee onboarding, offboarding, attendance, leave, training, and HR record administration.

• Assist employees with general HR administrative matters and refer sensitive or policy-related issues to the responsible HR representative.

• Coordinate with regional and headquarters HR teams on HR initiatives, employee engagement, and policy implementation.

• Support local employment administration while maintaining confidentiality and compliance with applicable Saudi labor requirements.

5. Finance, Compliance & General Support

• Review employee expenses, vendor invoices, receipts, and payment documents for completeness and required approvals.

• Prepare payment documentation and coordinate with headquarters Finance, CPA, and authorized service providers.

• Maintain organized financial, administrative, employee, customer, and vendor records.

• Protect confidential and personal information and comply with company policies, approval procedures, and applicable Saudi Arabian regulations.

• Perform other reasonable duties related to the position and business needs as assigned by the direct manager.

Minimum Requirements

Education

• Bachelor's degree in Business Administration, Marketing, Human Resources, Management, Communications, or a related field.

Experience

This is an entry-level position and is open to fresh graduates.

Internship, part-time work, student club, volunteer, or academic project experience.

Language Requirements

• Native or fluent Arabic.

• Good professional proficiency in spoken and written English.

Technical Skills

• Proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, Outlook, and Teams.

Working Conditions

• Fully remote / home-office position.

• Candidates based in Khobar, Saudi Arabia, are preferred.

• Occasional domestic or international business travel may be required.

• Occasional support outside standard working hours may be required for exhibitions, seminars, customer activities, or urgent business requirements, subject to company policy and applicable Saudi Arabian law.

Compensation & Benefits

• Monthly Salary: SAR 4,000 gross, before GOSI deductions.

• GOSI registration provided in accordance with applicable Saudi regulations.

• Private medical insurance.

• Fully remote working arrangement.

• Opportunity to gain exposure to Sales, Marketing, HR, Finance, and Business Operations within a multinational technology company.