Admin & Logistics Manager – CROSSCALL Saudi Subsidiary

Department: Senior Management
Service: General Management
Hierarchical Reporting: CEO
Location: Saudi Arabia

About CROSSCALL

CROSSCALL is a French company specializing in rugged and durable mobile technology designed for professionals and users operating in demanding environments. The company develops mobile phones, smartphones, and communication solutions built around durability, reliability, and long-term use.

As CROSSCALL continues to develop its presence in Saudi Arabia, the Admin & Logistics Manager will play a key role in ensuring the smooth administrative, operational, financial, and logistical management of the local subsidiary.

Purpose of the Role

As a key pillar of the Saudi subsidiary’s organization, the Admin & Logistics Manager ensures the smooth daily operation of administrative, financial, and operational activities. The role guarantees compliance with CROSSCALL Group procedures and local Saudi regulations while supporting the CEO in financial coordination, customer administration, back-office efficiency, logistics, and institutional representation.

The position also supports the coordination and monitoring of product flows into and out of Saudi Arabia, including the related administrative and operational follow-up. This role is central to the subsidiary’s reliability, transparency, and operational performance.

Main Responsibilities

1. Administrative Management and Coordination

• Organize and oversee the administrative functioning of the subsidiary, including offices, contracts, logistics, and general services.

• Manage relationships with local suppliers and service providers, including real estate, facilities, IT, and other service providers.

• Prepare and monitor contracts with clients, partners, and institutions.

• Handle local administrative formalities with authorities, chambers of commerce, and public administrations.

• Ensure smooth communication with headquarters, including HR, Legal, Quality, and Communication teams.

2. Logistics & Import/Export Coordination

• Coordinate and monitor the import and export of products to and from Saudi Arabia.

• Follow up on shipments, deliveries, customs clearance, and related documentation.

• Coordinate with freight forwarders, customs agents, carriers, and other logistics partners as required.

• Ensure required import/export documentation is complete, accurate, and available on time.

• Monitor product flows and proactively follow up on potential delays, issues, or documentation gaps.

3. Accounting, Invoicing, and Financial Monitoring

• Supervise bookkeeping and financial records in compliance with local standards and Group procedures.

• Issue client invoices and monitor payments and collections.

• Control local expenses, validate budgets, and process expense reports.

• Prepare monthly financial reports, including P&L, cash flow, and margins, and share them with headquarters.

• Liaise with the local accounting firm and auditors.

4. Management Support and Institutional Interface

• Support the CEO in planning, meeting preparation, and decision follow-up.

• Draft, format, and manage official documents and correspondence.

• Represent the company in administrative and institutional exchanges with local authorities.

• Act as a primary contact point for customers and partners regarding administrative and compliance matters.

5. HR Administration and Operational Support

• Handle local HR administrative tasks, including contracts, leaves, onboarding, and compliance with Saudi labor law.

• Maintain personnel records in line with legal requirements.

• Coordinate recruitment and relationships with local HR agencies.

• Organize business travel and logistics for visiting teams from headquarters.

6. Compliance, Reporting, and Continuous Improvement

• Implement and update internal administrative and financial procedures.

• Ensure compliance with applicable tax, labor, data protection, import/export, and other local regulations.

• Contribute to the digitalization of administrative and financial processes.

• Identify opportunities to improve operational efficiency and support the subsidiary’s growth.

• Monitor administrative and operational risks and escalate issues to the CEO and relevant headquarters teams when required.

Profile

Education:

• Bachelor’s or Master’s degree in Management, Finance, Administration, Business, or a related field.

Experience:

• 5–7 years of experience in office management, administration, operations, or coordination within an international organization.

• Previous experience supporting import/export activities or product flows to and from Saudi Arabia.

• Experience working with freight forwarders, customs agents, suppliers, or logistics partners is an advantage.

• Experience in setting up or managing a subsidiary is a plus.

Skills & Competencies:

• Strong organizational and coordination skills.

• Good understanding of administrative and operational processes.

• Ability to monitor and facilitate import/export flows and related administrative requirements.

• Strong attention to detail and ability to follow up on multiple activities simultaneously.

• Reliability, discretion, diplomacy, and a strong sense of service.

• Ability to work independently and manage multiple priorities.

• Strong communication and stakeholder management skills.

Languages:

• Fluent/native Arabic.

• Fluent English (C1 minimum).

Systems & Tools:

• Proficiency in Microsoft Office.

• Experience with ERP, CRM, and accounting software.